SMS Terms and Conditions

Consenting to SMS/text messaging

By providing your mobile phone number to TLC Solutions, you are consenting to receive text messages from us, and have agreed to the items within this SMS Terms and Conditions, as well as our SMS Privacy Policy, General Terms and Conditions and General Privacy Policy, incorporated herein by reference.

Providing Your Telephone Number and Notification Obligations

You affirm that the mobile number you have provided to us is accurate and current. You represent that you are the authorized subscriber or owner of any telephone number you provide. If there are any changes to your contact information, including changes to your telephone numbers, you agree to notify us immediately by sending an email to [email protected] prior to the effect of the change. In some cases, we may ask for a written request for correction.

Consent to receive SMS/text messages

By voluntarily providing your telephone number(s), you explicitly consent to receive recurring automated and non-automated text messages from TLC Solutions, which includes the following purposes, but is not limited to:

  • Providing you with notifications related to our products and services
  • Responding to general inquiries and providing customer support

The frequency at which you will receive SMS/text messages from us will vary. Message and data rates may apply.

How to opt out of receiving SMS/text messages

You may opt out of receiving SMS/Text messages from us at any time by:

  • Texting “STOP” to the number from which you have received the message
  • Contact us at [email protected] or +1 (888) 354-5002

How to get help

You may get help from us at any time by:

  • Texting “HELP” to the number from which you have received the message
  • Contact us at [email protected] or +1 (888) 354-5002

Carrier Participation

Participating carriers in the United States and Canada can vary. Not all carriers support our SMS/text messaging services. For a complete list of participating carriers, please contact us at [email protected] or +1 (888) 354-5002.

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HEAD OFFICE

E288, 20159-88 Avenue
Langley
BC V1M 0A4

[email protected]
+1 (888) 354-5002
© 2024 TLC Solutions Inc.
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